Month: November 2015

Price Increase

It’s never fun to see prices go up. It’s not even fun to be the people behind the increase. We have been operating with the current price structure for over five years now and the current pricing doesn’t allow us to give you our best. We also moved to a less expensive location and did as much cost cutting as we could in order to keep investing in people, machines and technology but there is still so much we want to do to keep pushing forward.

So starting in January you will see prices going up. Some will be small because we have the volume we need to sustain really low pricing. For example, a 10% increase on a set of 25 cards might only be about $1 more. Some will be up to 30% because we are losing money on a particular product.

We’ll continue to find the best values on the best materials and develop efficient processes to keep prices in check. We will send announcements with specific numbers as soon as we have them available so you can price your products accordingly. Sorry for the inconvenience and please check back for updates. And thanks for being such great customers.

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Small Business, Big Dreams

Hi, it’s Erin, the Creative Director at StationeryHQ.com and stationery-loving designer of 25 years. We’ve worked long and hard to develop a reputation as a capable, large scale, forward thinking company. I guess it’s working because every once in awhile we get an email from a frustrated customer who seems to think we are some giant corporation out to steal all their money and trick them with misinformation. Yes, those emails suck just as much you think they would.

So I thought I’d give you a little back story on the people behind SHQ. We have lots of big machines, but really we are a small company full of people with big ideas.

A little reminder for our peeps...

A little reminder for our peeps…

Let’s start with our CEO, Mark Sarpa. He’s my husband of almost 27 years. Yep, you got it. We are a Mom and Pop Shop. Mark believes with every fiber of his being that he can help you grow your business through great service, cool products and competitive prices. Mark is a very involved father of 3 kids and when he’s not working (which is seldom) he likes to be on a boat with his family or watching a baseball game. The SF Giants are his favs but he will watch any team, at any level, any time.IMG_2525

StationeryHQ is made up of about 50 people normally and we go up to over 100 during the holiday rush. We have moms who work part time so they can pick their kids up from school, young people who are just getting started in their careers, and experienced people who have been with the company for more than 15 years.

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When the office is empty, it means our Customer Success, Accounting, and Pre-Press people are out in the warehouse helping to get ‘er done.

Every time we have a company meeting I am impressed by the dedication of our peeps. They want to be the best in the business, many of them work on their feet all day long in a production facility and they do it with a smile. We have potlucks for special occasions and people show up with enough food to feed an army. There is a particularly wild group that occasionally does Zumba during their break. Seriously.

We hope you feel like we “get” you. We kind of figure we are all on the same (wicked awesome) team of gutsy creative folks. As small business owners who’ve been at it for many years, we totally appreciate the ups and downs of entrepreneurship. As people, we appreciate directness, honesty and hard work so that’s our promise to you.

Erin and Mark Sarpa, owners of StationeryHQ.com

Erin and Mark Sarpa, owners of StationeryHQ.com

Thanks for reading all the way to the end and thanks for being our customers. Let’s do this.